IT SOLUTIONS CHULA VISTA LLC and its subsidiaries and affiliates provide this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of personal information of users who: (i) visit the website located at https://www.solutioninte.com (the "Website"), including any services, features, and content accessible from or downloadable from the Website; and (ii) use any other applications, services, or products that are licensed, downloaded, or otherwise accessed and that reference or link to this Privacy Policy ((i) and (ii) collectively referred to as the "Services").

Changes to the Privacy Policy:

We reserve the right, at our sole discretion, to change or modify this Privacy Policy at any time, and the revised version of the Privacy Policy will be posted on this Website. If we make material changes to this statement, we will provide notice or obtain your consent as required by law. Any such changes or modifications will take effect immediately upon posting, subject to applicable law.

Information We Collect:

Our primary purpose in collecting and using personal information is to provide and improve the Services, to manage and assist you in managing your account on the Services, and to provide you with a better service experience.

The information we collect depends on how you interact with us, the products you use, and the choices you make. When you use our products, we collect your personal information through various means from different sources, including information you provide directly, information collected automatically, third-party data sources, and information we infer or generate from this and other data.

Information You Provide Directly.

We collect information you provide to us. For example:

Contact Information:

Application contact information: username

Forum contact information: username, email

Support page contact information: name, email, phone

Demographic Information:

Forum demographics: location, interests, occupation, favorite games

Support page demographics

Content and Files: We collect photos, comments, messages, or files that you input and upload on our Services' forums or support pages. If you send us communications, we may record and store an archive of such communications.

Information Collected Automatically.

When you use our Services, we automatically collect some information. For example:

Identifiers and Device Information: When you use our games, we collect mobile device IDs, other unique device IDs, your device type, operating system and its version, and your device's Internet Protocol ("IP") address, location, and time zone. Additionally, we create a unique user ID to track your usage of our applications. This unique user ID is stored in association with your account profile information so that we can transfer your information to a new device at your request. This unique user ID may be used to associate the character you use in the game with your username on the forums.

California "Do Not Sell My Information":

The California Consumer Privacy Act ("CCPA") requires us to disclose the categories of personal information sold to third parties and how to opt out of such sales. The CCPA defines personal information to include online identifiers such as IP addresses, Cookie IDs, and mobile device IDs. The Act also defines "sell" as merely providing data to a third party. When you use our online services, we allow advertising and analytics providers to collect IP addresses, Cookie IDs, and mobile device IDs through our website and applications, and they may further "sell" such information, but we do not "sell" any other types of personal information.

If you do not want us or our partners to "sell" or further "sell" your personal information to third parties for advertising or analytics purposes, you may make a "Do Not Sell" request by opting out of third-party tracking as described in the Cookies section of this Privacy Policy.

How We Use Personal Information:

We use the information we collect for the purposes described in this Privacy Statement or as otherwise disclosed to you. For example, we use contact information, demographic data, content and files, identifiers and device information, geographic location data, usage data, and inferred information for the following purposes:

Product and Service Delivery. To provide and deliver our Services, including registering your account, ensuring security, troubleshooting, improving services, and personalizing services.

Business Operations. To operate our business, such as billing, accounting, improving internal operations, securing systems, and detecting fraudulent or illegal activities.

Product Improvement, Development, and Research. To improve our products, develop new products or features, and conduct research.

Personalization. To understand you and your preferences, thereby enhancing your experience and enjoyment of our products.

Customer Support. To provide customer support, answer your questions, enforce our Terms of Service, and resolve disputes.

Communications. We send you information, including confirmations, technical notices, updates, security alerts, and support and administrative messages.

California Privacy Rights:

If you are a California resident and the processing of your personal information is subject to the California Consumer Privacy Act ("CCPA"), you have certain rights with respect to that personal information.

Right to Know and Right to Delete. You have the right to request that we disclose the personal information we collect, use, disclose, and sell about you. This Privacy Policy already contains most of the information regarding categories of data. You also have the right to request that we delete certain data we hold about you. You may contact us at [email protected] to make a "Right to Know" request or a "Deletion Request" (subject to identity verification and certain exceptions).

Security:

We take reasonable measures to help protect your information from unauthorized access and to prevent loss, misuse, or tampering by third parties.

However, we cannot guarantee the absolute security of information during transmission or while stored on our systems. In particular, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining such information.

To help us protect your personal information, we ask that you use a strong password and never share your password with anyone, and that you do not use the same password on other websites or accounts.

International Users:

If you are located outside the United States and choose to provide information to us, we will transfer your information to and process it in the United States. If you are located in a region where laws on data collection and use differ from those of the United States, please be aware that you are transferring information (including personal information) to a country where data protection laws may differ from those in your region.

Retention of Information:

When personal information is no longer needed, when the retention period has expired, or when the purpose of processing has been achieved, we will take appropriate measures to render the personal information unreadable and/or unidentifiable. This may include permanent deletion of the personal information we have collected about you.

If we are required to retain your personal information to comply with relevant laws and regulations, your information will be stored separately and used only for such compliance purposes. We will delete and destroy personal information in accordance with applicable law and within the relevant retention periods. Personal information stored in electronic form will be destroyed and/or anonymized to the extent that it cannot be reasonably reproduced; paper records will be destroyed by shredding or incineration, among other methods.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at [email protected].